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511-1000-00L 3 Credits MSC D-CHAB

Module 10: Interface and information management

Modul 10: Interface and information management

Lecturers & Examiners: PD Dr. Elke Walter
VVZ CR n/a

Last Updated: 2026-02-05 15:28:25

Abstract

This course teaches the basic skills for running projects successfully with minimum waste of resource (Project Management) and provides knowledge about the core of the Process Excellence (PE) methodology as a data-driven, systematic approach to problem solving, with a focus on customer impact.

Objective

Understand the basic skills needed to run projects successfully with minimum waste of resource. Learn about the core of the Process Excellence (PE) methodology as a data-driven, systematic approach to problem solving, with a focus on customer impact. o Know and understand how to manage projects and apply this competence. o Know and understand the Process Excellence basic methodologies and apply this competence o Know and understand tools on how to identify, visualize, measure and analyze problems; apply this competence to find solutions

Content

Project Management (PM) is the discipline of organizing and managing resources in such a way that the project is completed within defined scope, quality, time and cost constraints. A project is a temporary and one-time endeavor undertaken to create a unique product or service, which brings about beneficial change or added value. This property of being a temporary and one-time undertaking contrasts with processes, which are permanent or semi-permanent ongoing functional work to create the same product or service over and over again. Process Excellence (PE), also referred to as the DMAIC methodology, is used to improve existing processes. PE leads to satisfied customers and sustainable results. It removes the waste in the organization and improves the flow in the processes. It makes the process outcomes predictable and reliable. PE helps to take the right decision based on facts and figures and to set the right priorities. The successful management of both, projects and processes, is important for sustainable growth in the pharmaceutical industry and requires varying technical skills and soft skills. Project Management: winning support for the project, stakeholder management; setting goals; effective planning and controlling; risk management; decision making; change management; managing teams; communication strategies. Process Excellence (DMAIC): Define the process improvement goals that are consistent with customer demands and enterprise strategy (business case, project charter, voice of the customer); Measure the current process and collect relevant data for future comparison (process mapping, data collection); Analyze to verify relationship and causality of factors. Determine what the relationship is, and attempt to ensure that all factors have been considered (process analysis); Improve or optimize the process based upon the analysis using rational and creative techniques (generation and implementation of solutions); Control to ensure that any variances are corrected before they result in defects. Set up pilot runs to establish process capability, transition to production and thereafter continuously measure the process and institute control mechanisms. Problem-solving and priorization: priority matrix; cause & effect diagram; failure mode & effect analysis (FMEA)

General Information

Language
English
Levels
MSC
Frequency
Yearly recurring

Examination

Type
graded semester performance

Course Components

Type Title Time & Place Hours
lecture with exercise Interface and information management
Permission from lecturers required for all students.
  • By Appointment None-None
3 h weekly

Offered In