Change Management

Abstract

The pace of change is rapidly increasing in today's world and within the companies - meaning that the importance of a professional change management process becomes more important and leadership more demanding. This course aims to show with real life examples how to implement successful changes in companies. The course is based on the 8 steps process of Kotter and covers various management topics.

Objective

Do these two very famous quotes about change somehow resonate with you: 'the only constant is change' or 'everyone thinks of changing the world, but no one thinks of changing himself'? Implement successful changes is one of the most difficult and challenging tasks within a company. Too often, changes begin at the top but never make their way through the organisation to really land. Studies show that 70% of all change programs fail. This course will provide insights about various practical real cases to show the success and critical factors of change and the importance of an excellent leadership. Students will also have the opportunity to work in groups at own case studies - the results will be presented, discussed and feedback given. After the course, when being in a position either of initiating change within a company or being an important change catalyst within a change program, students will know how to tackle, set up and control the whole process and measures in order to be successful. The learnings can be applied independently of the size of the organisation, although it is more useful in mid and bigger companies than very small companies with very few employees. The learnings can be applied independently of the sector in which the company is active.

Content

This course will provide insights about various practical real cases to show the success and critical factors of change and the absolute importance of an excellent leadership. Although many other processes on how to set up a change program will be shared and discussed, the course is very much built on Kotters concept of change with its 8 steps. Some case studies and examples will be discussed directly during the course, while the last 2 sessions of the 4 will be reserved for presentation of their own group-cases. Results will be discussed and open feedback provided. The course is built on 3 main parts: 1. Overview and a global real life successful change process in a multinational company based on the steps of John Kotter 2. Understanding change needs, reasons for failure, methodologies, and understanding Kotters 8 step - based on open discussions and practical cases. 3. Group work: you create your own case, on which you will concretely apply all the learnings and share the full change management program with your collegues. At the same time, you will be present when your collegues of the other groups will present their cases - enabling you to understand how the learnings can apply to all the different cases in practices - always applicable.

Resources