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Process & Project Management
Last Updated: 2026-02-05 15:40:23
Abstract
This course provides knowledge about the core of the Process Excellence (PE) methodology as a data-driven, systematic approach to problem solving, with a focus on customer impact. With the help of this tool box, students learn basic project management tools and are prepared to run process improvement projects successfully.
Objective
Students are able to: • describe and apply effectively the basic methodologies of project management and Process Excellence; • evaluate systematically processes and identify, visualize, measure, and analyze problems; • create and formulate recommended solutions to identified and analyzed problems.
Content
Process Excellence (PE) is used to improve existing processes. PE aims at sustainable results and satisfied customers. It removes the waste in the organization and improves the flow in the processes. It makes the process outcomes predictable and reliable. PE helps to take the right decision based on facts and figures and to set the right priorities. The successful management of both, processes and projects, is important for sustainable growth in the pharmaceutical industry and requires varying technical skills and soft skills. Process Excellence is also referred to DMAIC, which stands for Define, Measure, Analyze, Improve, and Control. DMAIC encompasses the following steps: Define the process improvement goals that are consistent with customer demands and enterprise strategy (business case, project charter, voice of the customer); Measure the current process and collect relevant data for future comparison (process mapping, data collection); Analyze relationship and causality of factors, determine what the relationship is, and attempt to ensure that all factors have been considered (process analysis); Improve or optimize the process based upon the analysis using rational and creative techniques (generation and implementation of solutions); Control to ensure that any variances are corrected before they result in defects. Set up pilot runs to establish process capability, move to production, monitor the process, and install control mechanisms. Problem-solving and prioritization: priority matrix; cause & effect diagram; failure mode & effect analysis (FMEA).
General Information
- Language
- English
- Levels
- MSC
- Frequency
- Yearly recurring
Examination
- Type
- graded semester performance
Course Components
| Type | Title | Time & Place | Hours |
|---|---|---|---|
| lecture with exercise |
Process & Project Management
Permission from lecturers required for all students.
Block course (please consult schedule on the website of the study programme
)
Room HCP E47.2
|
No time listed | 24 h semesterly |